Energy Company Obligation phase 4

(ECO4)

What is ECO4?

The Energy Company Obligation phase 4 (ECO4) is a government initiative designed to support vulnerable households access funding for energy efficiency works in their home. The funding stream is administered by OFGEM.

More information on the delivery of ECO4 can be found on the OFGEM website.

What are energy efficiency works?

Clients who are eligible for ECO4 may be eligible to receive partially or fully funded measures including home insulation, heating replacements and upgrades, and renewables. 

Example measures that could be installed include:

  • Loft insulation 

  • Internal wall insulation 

  • Underfloor insulation 

  • Air Source Heat Pump 

  • Heating controls 

  • Cavity wall insulation 

  • Room-in-roof insulation 

  • Solar PV 

  • Boiler replacements 

  • External wall insulation 

  • Flat roof insulation 

  • Electric Storage Heaters 

  • First-time central heating 

It is important to be aware that the measures offered vary depending on the needs of the property. Contractors will conduct an assessment on your property to determine which measures are most suitable based on guidance they receive from OFGEM. They are trained to establish which measures can be installed at a given property, based on its construction, EPC, fuel type etc.

From Cold to Cosy: Keith’s Story

Keith contacted us when his oil boiler had broken, and he was struggling to keep his home warm. We referred Keith to Community Home Solutions who found he was eligible for ECO4 funding and progressed his application.

Watch the video below to see how Keith’s EPC rating improved from an E to an A after receiving free loft insulation, solar PV panels and an air source heat pump!

Solid Wall Insulation and Boiler Replacement: Mrs D’s Story

“Her health and wellbeing have improved a great deal. She’s in less pain from her arthritis because she’s staying warm.”

Mrs D’s daughter reported that her mother had an outdated, unsafe boiler and was paying nearly £400 a month on energy, struggling with a cold home.

Thanks to the ECO4 initiative, she received a grant for free solid wall insulation and a new combi boiler, improving her living conditions.

Am I eligible?

Eligibility for the ECO4 scheme is determined by meeting the criteria for the property AND the resident.

Please contact us at 0115 985 9057 if you're unsure about your eligibility for the scheme. Our friendly team will be happy to assist you and can also recommend additional services you may qualify for.

What should I expect if I apply for ECO4?

  • Nottingham Energy Partnership will go through a home and wellbeing assessment form with you to check your eligibility against the ECO4 criteria, as well as offer you any other services that you are eligible for.

  • Once we have checked your eligibility for ECO4 we will then send you through to one of our contractors who will get in touch with you within the following week to explore what is available to you through ECO4.

    At this point we would expect them to ask you questions about your heating system and insulation in your property. Additionally, they will be doing a desktop survey to establish how they can help you within the parameters of the scheme.

  • Once the contractors have confirmed your eligibility, they will book you in for a survey to make sure that the property is technically suitable for the measures that you have discussed on the phone.

  • If you have gone straight through ECO4, the installation can be booked in.

    If you are going through the ECO4 LA Flex routes, then you will need to provide evidence of your eligibility to the contractor when they do the assessment as well as certain other documentation. This may include: a council tax bill (to demonstrate how many people live in the property), a tenancy agreement if you are renting the property, a signed document by yourself or by the landlord, and Bank or pension statements. This will then get sent to your council to be signed off in order for the installation to proceed.

    You may also be asked to provide evidence of health conditions or need to submit a letter signed by a doctor.

Please be aware that Installs are not guaranteed and are subject to survey eligibility and funding availability.

How do I Apply?

Call us on 0115 985 9057, a member of staff will complete a form with you over the phone to understand your circumstances and the details of your property.

Alternatively, you can apply online by clicking the button below and completing the form.

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