ECO4 Eligibility Criteria

The Energy Company Obligation phase 4 (ECO4) is a government initiative designed to support vulnerable households access funding for energy efficiency works in their home. The funding stream is administered by OFGEM.

Eligibility for the ECO4 scheme is determined by meeting the criteria for the property AND the resident.

ECO4 Property Eligibility Criteria

To be eligible for ECO4, you should meet all of the following:

Be a private tenant or homeowner and live in the property**.

  • Have an EPC (Energy Performance Certificate) of E-G*

  • Have off gas heating or an older and non-condensing boiler (E.g. non-condensing combi boiler, back boiler, or standard boiler).

  • Be looking for one of the following measures:
    - Solid Wall Insulation,
    - Renewable heating system,
    - First Time Central Heating,
    - Connection to district heating.

*You can search for your EPC by clicking here to visit the government website.

**If you are a private tenant and living in the property, landlord consent and financial contribution is required – subject to measures installed.

ECO4 Resident Eligibility Criteria

If you are on one of the qualifying ECO4 benefits, you are eligible for the scheme.

ECO4 qualifying benefits: 

  • Income based jobseekers’ allowance (JSA) 

  • Income related Employment & Support 

  • Income support (IS) 

  • Pension Credit Guarantee Credit 

  • Pension Credit Savings Credit (New to ECO4

  • Working Tax Credit (WTC) 

  • Child Tax Credit (CTC) 

  • Universal Credit (UC) 

  • Housing Benefit (New to ECO4

  • Warm Home Discount Rebate (New to ECO4

If you are not receiving one of the above ECO4 qualifying benefits then there are alternative ways (called ECO4 LA Flex) that you may be eligible only if you are in the following districts:

Other Criteria:

If you are not eligible based on receiving the above benefits, the scheme has some additional routes. These can include:

  • Having a combined household income below £31,000 from everyone aged over 18 in the property AND being the owner occupier with an EPC D to G OR an EPC E to G for private tenants.

    OR

  • Having an NHS referral for a long term illness or disability that is made worse by living in the cold

If you do not meet the criteria for the property, their are other proxies in which clients can make clients eligible. Examples of these include living in certain area; receiving a reduction on your Council Tax; your household receiving free school meals and more. Therefore, if you do meet the resident criteria above and are interested in making an application, please call us on 0115 985 9057. Our team are fully trained in understanding the eligibility criteria and will be able to assess your circumstances. They are on hand to advise and support.

Please give us a call on 0115 985 9057 if you are unsure of your eligibility of the scheme.


To check eligibility, we may need to ask you questions about income, and seeing proof of benefits or bank statements, or medical letters. This is all managed safely and securely in accordance with our privacy policy.