The Cost of Living package and the support available to you

As we head into Winter, the colder temperatures and the rising price of energy bills put a strain on our cost of living.

In April 2022, the Government announced The Energy Bills Support Scheme, providing a £400 non-repayable discount on energy bills for all households with a domestic electricity connection in England, Scotland and Wales. With the increased rise in the cost of living, it is understandable that this payment might not be enough, and you may be searching for other financial aid that is available to you.

To help, we have outlined all the financial support available below.

Cost of Living Package Outlined

To begin with the fundamentals, the government is offering a package of non-repayable payments. These are additional measures that have been put in place to target people who need more help managing financial pressures.

Please note that these discounts are automatically applied to your energy bills. If you receive a message asking for your details, be aware that it could be a scam.

Alternatively, get in touch with your supplier as soon as possible.

If you feel that you are struggling to pay your bills, under rules set by Ofgem, your supplier has to offer you support. Whether that be by creating a payment plan or offering you access to hardship funds, it is likely that they can help if you are finding things difficult right now. The support offered will be down to your supplier and your circumstances.


For further help, call us on 0115 985 3009 and we can give you a helping hand.

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