Free Boiler Service
Worth over £100
Eligible homeowners in Nottingham and parts of Nottinghamshire may be able to get their boiler serviced for free.
A boiler service is like an MOT for your boiler, with a series of checks to make sure your heating is working safely and efficiently.
Why get your boiler serviced?
Keep your home safe & warm
Safety checks help make sure your boiler isn’t letting off carbon monoxide or other harmful gases.
Spot problems early
We’ll check for water leaks, damage and general wear and tear.
Save on energy bills
We’ll make sure your boiler and central heating are running as safely and efficiently as possible.
Look after your warranty
If your boiler is still under warranty, an annual service may be needed to keep it valid.
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Visual inspection of boiler and flue.
Checking to make sure boiler flue brackets are fitted on vertical flue. If not, then this would be classified as AT RISK and a Warning Notice would be issued.
Checking for corrosion inside boiler.
Checking for water leaks inside the boiler only.
Checking the water pressure gauge is correct pressure if it is a combination boiler.
Inspecting outer casing boiler seals.
Testing safety devices on boiler.
Checking programmers/thermostats are working.
Cleaning magnetic filter.
Cleaning out condensation trap.
Pumping up expansion vessel inside boiler if it is a combination boiler.
Bleeding radiators to remove any air.
Obtaining the gas rate of the boiler.
Carrying out the emissions test on the boiler.
Carrying out gas tightness test at gas meter.
Logging any advisories.
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This is a boiler maintenance safety check, rather than a repair service. Not Included in Boiler Servicing:
Leaking parts inside boiler or leaking parts on the system.
Faulty boiler parts.
Intermittent faults on boiler.
Installation faults.
Burner seals.
Casing seals.
Faulty timers/thermostats.
Leaking magnetic filter.
Faulty flues.
Corroded flues.
Missing flue brackets.
If your boiler has already broken down or needs repairs, speak to our team and we’ll see what other support may be available to help you.
(*) Your boiler must already be fully working and accessible
Could you be eligible?
To get a free boiler servicing, you’ll need to meet the following requirements.
- This support scheme is for homeowners only.
- Boiler Service can only be offered to customers living in Nottingham City, Rushcliffe, Gedling, Broxtowe, Mansfield, Ashfield (excluding Newark and Sherwood/Bassetlaw). We are not currently offering it in any other areas.
- Your boiler must already be fully working and accessible
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have low household income £24,454 or less and saving £10,000 and less (proof of their bank statement required)
disability /health condition (paper from the doctor or anything which states their health condition), but the income still £24,454 or less and saving £10,000 and less
or in a receipt of ECO4 qualifying benefits as listed below, but the income still £24,454 or less and saving £10,000 and less
- Income based jobseekers’ allowance (JSA)
- Income related Employment & Support
- Income support (IS)
- Pension Credit Guarantee Credit
- Pension Credit Savings Credit (New to ECO4)
- Working Tax Credit (WTC)
- Child Tax Credit (CTC)
- Universal Credit (UC)
- Housing Benefit (New to ECO4)
- Warm Home Discount Rebate (New to ECO4)
or Child Benefit Income Thresholds
- For households with 1–2 children, the income must be below £26,454.
- For households with 3 or more children, the income must be below £28,454.
How the service helped
Hear from a homeowner who used our free boiler service and find out how the visit helped give them reassurance about their heating.
“I wasn’t getting the full benefit of the heating because of the boiler issue. It’s much warmer now.”
— Miss W
Name: Miss W
Area: Gedling, Nottinghamshire
Measures: Free Boiler Health Check (saving £80), Boiler Repair Scheme (saving £412), Fuel Vouchers (saving £98)
Savings: £590
In September 2024, Miss W was offered a free Boiler Health Check as she was eligible.
The free Boiler Health Check means a gas safe engineer will check the boiler for water leaks and damage, complete a safety inspection to check gas usage, and check that no harmful gases are emitted.