Nottingham and Nottinghamshire Healthy Housing Service

Nottingham and Nottinghamshire Healthy Housing Service is NEP's longest running Affordable Warmth scheme, it is now in its 17th year!

OUR AIM: to improve the quality of life of vulnerable people aged over 60 and families with children (living in Nottingham and Nottinghamshire) by reducing cold-related illnesses
through the delivery of practical, home energy improvements.

We are funded by Public Health within Nottingham City Council and Nottinghamshire County Council and Nottingham Energy Partnership, please read on to find out what schemes we have on offer.


NEW Healthy Housing Services through our new Western Power Distribution contract

FREE Home Visits (download our leaflet)

We now have funding and the capacity to deliver 120 Home Visits in Nottingham and Nottinghamshire. These are for people who are either elderly, disabled or chronically ill, please download our leaflet to find out what services are delivered as part of a Home Visit.

Priority Service Register Referral Service (download our leaflet)

We can now add eligible individuals on to Western Power Distribution's Priority Service Register
via our very own online portal.

These groups will become a priority in the result of a power cut.  Please download our leaflet to
find out who qualifies.

For more information or to make a referral contact The Nottingham and Nottinghamshire Healthy Housing Team today

Telephone: 0115 985 3009


We are open weekdays 9am - 5pm

To make a referral you simply need to provide us with the following details, over the phone or email: 

1. The referrer's contact details

2. The client's contact details 

3. Reason for the referral (for example cold home, broken heating system, home visit) 

Once we receive the referral we will contact the client to see how we might be able to help, and keep you (the referrer) updated of any outcomes. 

Thank you for making a referral to the Nottingham and Nottinghamshire Healthy Housing Service! 


Read our Case Studies

Mr & Mrs N - Free Home Visit, free central heating system, free loft insulation, free gas connection and Priority Service Register (Lead Source: Broxtowe Borough Council)

Mrs Sawyer - Free Home Visit - emphasis on energy switching (Lead Source: Referral from Age UK)

Mr Tatersall - he received an 'A' rated boiler with £400 off the full price (Lead Source: Frontline NHS Nurse, Debbie Watson)

Sheila Lynam - Energy Switching Comparison - £331 SAVING (Lead Source: 2016 Flu Jab &
Winter Warmth Campaign)

Mrs Benjamin - FREE Loft Insulation (Lead source: Energy Saving Trust)

Mr Wing - Subsidised (£40) Boiler Health Check Service (Lead source: Nottingham City Council)

Angela - Free Boiler through British Gas partnership scheme (Lead source: Healthy Housing leaflet at surgery)

Mrs Ahktar - Free Boiler Health Check and new A-rated boiler (Lead source: Healthy Housing attended her Flu Clinic)

Mr Dove - Solid Wall Insulation, Age UK Handy Person Service, Falls & Bones Health Team, Health and Safety Check (Lead source: Clifton Greener Housing sign up)

Mrs Young - Free loft insulation and free hand rails and grab rails (Lead source: Healthy
Housing attended her Flu Clinic)

Boiler Schemes

25% off the cost of a new boiler (up to the value of £625)

Please open our leaflet to learn more about the eligibility criteria.

50% off the cost of boiler repairs (up to the value of £400)

Please open our leaflet to learn more about the eligibility criteria.

Boiler Health Check Service 

We are offering subsidised and half price boiler servicing (£40) to help homes keep their boiler in shape.

Loft & Cavity Wall Insulation

Whilst funding lasts, we can offer  ALL homeowners and private landlords, in Nottingham and Nottinghamshire, the following home insulation improvements:
  • £99* cavity wall insulation   
  • £99* loft insulation if existing loft insulation depth is 100mm or below

We charge £25 per measure for the Technical Survey. This is paid before the survey and is not refundable if your loft/walls are unsuitable for insulation.

If your loft space is over a certain m2 there could be an extra cost - we will clarify this at the technical survey.
Cavity wall insulation is still one of the most cost-effective ways to reduce your heating bills. 
Download our factsheet to learn more about this home improvement.
*all work is subject to survey

We also deliver FREE training to frontline staff & FREE workshops to community groups

For over 17 years we have delivered our Improving Health through Warmer Homes course to over 3,000 Nurses, GP’s, Health visitors, Social Workers, Occupational Therapists, Home Care Assistants, Housing and Advice Centre staff.

To schedule in training or workshops for your team please contact the Healthy Housing Team today!

Telephone: 0115 985 3009 







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